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Medium, CVSS 5.1amended

django-helpdesk Allows Sensitive Data Exposure

CVE-2018-25111GHSA-m4jx-m5hg-qrxx

What to do

Vendor fix available. Upgrade each affected package to the fixed version on its release line (django-helpdesk 1.0.0), redeploy, then verify what is actually installed.

This page has no inventory attached, so it cannot say whether you are affected. A vendor fix is not proof that your deployment is fixed.

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Affected packages

Sources

Severity and exploitation
Exploitation
No confirmed exploitation recorded. Patch Next marks exploitation only from CISA KEV.
CVSS
5.1 · CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
EPSS
  • CVE-2018-25111: 0.21% estimated exploitation activity in the next 30 days; percentile 11.82 (FIRST EPSS, 2026-11-03). This is a model estimate, not proof of exploitation or customer exposure.
Source description

As published by the source; long descriptions are shortened.

django-helpdesk before 1.0.0 allows Sensitive Data Exposure because of os.umask(0) in models.py.

Dates and revisions
Published by the source
Last modified by the source
Source last checked
  1. Revision 2 · amended ·

    Amended from ghsa record GHSA-m4jx-m5hg-qrxx

  2. Revision 1 · created ·

    Published from osv record GHSA-m4jx-m5hg-qrxx

Agent brief

Preview the exact text before you copy it. Commands are read-only suggestions; review them before running anything.

# Patch Next advisory brief: CVE-2018-25111

Advisory: django-helpdesk Allows Sensitive Data Exposure
IDs: CVE-2018-25111, GHSA-m4jx-m5hg-qrxx
Record: https://patchnext.com/advisories/cve-2018-25111 (revision 2, source checked 26 Oct 2026, 13:32 UTC)
Inventory: none attached. This brief comes from a public page and does not say whether any deployment is affected.
Severity: Medium (CVSS 5.1)
Exploitation: no confirmed exploitation recorded. Patch Next confirms exploitation only from CISA KEV.
Vendor response: Vendor fix available; fixed versions by package: django-helpdesk 1.0.0. A vendor fix does not mean a deployment is fixed.

## Affected components
- PyPI django-helpdesk: affected < 1.0.0; fixed in 1.0.0

## Suggested inspection (read-only)
- `python -m pip show django-helpdesk`: prints the installed version. Run with the environment that serves production active.

## Supported action
Upgrade each affected component to a fixed version on its release line. For a transitive dependency, upgrade the parent package or add an override or constraint, then regenerate the lockfile. Redeploy every environment that ran an affected version.

## Required regression checks
- Run the test suite and a production build.
- Exercise the features that depend on django-helpdesk.
- Repeat the inspection and confirm that only fixed versions remain installed.

## Rollback considerations
- Keep the previous lockfile and deployment artifact. Rolling back reinstates the vulnerable version, so apply any documented mitigation while you fix forward.

## Unresolved questions
- Which deployments run an affected version?
- Exploitation status can change. Check again before lowering the priority.
- Mark the work resolved only after the fixed version is verified in production.

## Sources
- Verified: https://osv.dev/vulnerability/GHSA-m4jx-m5hg-qrxx (OSV record GHSA-m4jx-m5hg-qrxx lists affected ranges: PyPI django-helpdesk >=0 <1.0.0 (fixed))
- Verified: https://github.com/advisories/GHSA-m4jx-m5hg-qrxx (GitHub-reviewed advisory GHSA-m4jx-m5hg-qrxx lists affected ranges: PyPI django-helpdesk >=0 <1.0.0)

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